Shipping policy

Welcome to BS Universal – your go-to destination for premium home and kitchen products in India. We strive to deliver your orders quickly and efficiently, ensuring a smooth and satisfying shopping experience.

Shipping Time

• We offer fast delivery within 3–4 business days across India.
• Orders are processed and dispatched within 24–48 hours after order confirmation.
• Please note that deliveries may be delayed slightly during holidays, sales, or unforeseen circumstances.

Shipping Charges

• We offer free shipping on all prepaid orders.
• Cash on Delivery (COD) is available for an additional fee (if applicable – can be customized based on your pricing).

Payment Methods

• We accept Online Payments via Credit/Debit Cards, UPI, Net Banking, and Wallets.
• Cash on Delivery (COD) is available on most orders.

Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS or email.
• You can also track your order anytime from your account dashboard on our website.

Delivery Locations

• We deliver across all major cities and towns in India. If your location is not serviceable, our team will contact you with alternative options.

Returns & Replacements

• We offer a 14-day return policy from the date of delivery.
• If your product is damaged, defective, or incorrect, please contact us within 14 days to initiate a return or replacement.
• For more details, please refer to our Return Policy page.

For any shipping-related questions, feel free to contact our support team at [Your Email/Phone Number].